TERMS & CONDITIONS
"You" means you the client and your guests. "EPB" means us, Elevated Photo Booth, the service provider. We operate from the address at the foot of this page. "Loading" includes loading and unloading of all equipment.
•Please ensure that you have obtained permission at your venue to use the photobooth.
•Please ensure there is access to at least one power outlet within 2ft of the set-up point.
•Please ensure there is sufficient floor space at your venue to set up the photobooth.
(generally 100sq/ft at a minimum)
It is also up to you to ensure that the venue agrees
to EPB being in attendance at the agreed time (typically 2 hours before the commencement of hire). EPB will be happy to liaise with the venue to assist, if requested.
•Please ensure there is clear access to load and unload at the venue, including space outside or near the venue for vehicular access
•Please inform us of any circumstances that would make setting the booth up more demanding, including going upstairs, long distances from unloading area to venue etc. We allocate a set period of time for setting up our equipment at your venue which is included within your price, but if there are any complications that are not made known to us beforehand then this will come out of the run time.
•In the unlikely event that EPB is not ready to commence at the agreed time due to our fault, then we will still give you the agreed hire period by extending the finishing time of the hire. In the event that the hire does not start at the agreed time, as setup has been delayed due to any unforeseen circumstances that are no fault of EPB, then the hire will still end as per the agreed time on booking form. In the event that we have set up in time but the hire does not start at the agreed time due to over running of previous activities by you or venue, the hire will still end as per the agreed time on booking form.
•EPB cannot be held responsible for any circumstances that may prevent us from attending your event; these may include (but are not limited) to severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfill your hire due to events beyond our control, we will contact you or the venue as soon as possible. In these instances our liability will be limited to refunding all of monies paid.
•EPB agrees to have a photobooth operational for a minimum of 80% during the hire period; please understand that operations may need to be temporarily interrupted for maintenance of the photobooth (e.g refilling printing system etc.) If the photo booth is out of use due to technical difficulties, we shall refund you accordingly to the amount of time that the booth is not in operation and in proportion to the amount paid for the allocated hours of hire or more.
•A 25% deposit is required at the time of booking a photo booth, the remaining balance is due a minimum of 10 days prior to your event. Please note that a booking is not confirmed until you receive a confirmation invoice or email indicating payment of the deposit. If the operator uses the equipment for a time period in excess of the service period agreed upon booking, the overage in rental time will be billed to the operator at the following rates: $50 per hour. Payment for any overage in time must be paid before additional hours are provided.
•Any request for a date change must be made in writing. If you need to cancel your booking, and give us more than 30 days notice we will refund your deposit minus a $100 cancellation fee. Should you wish to rebook us for a future date we would give you a $100 credit towards the future booking. If you need to cancel your booking and give us less than 30 days notice your deposit will not be refunded. Should you wish to rebook us for a future date we would give you a $100 credit towards the future booking. If you need to cancel your booking and give us less than 7 days notice you will be liable to still pay the full amount of the hire.
•EPB will not tolerate any abusive or threatening behavior to our staff. If this does occur, EPB are within their rights to terminate the hire. We are providing a service to yourselves and guests and therefore feel that our staff should be treated with the respect they deserve.
•EPB are also within their right to terminate a hire if they feel that any equipment or property belonging to EPB is in danger of getting damaged or has been damaged due to unruly behavior from guests. We also reserve the right to refuse guests admission into the photo booth if we feel they are likely to cause damage.
•In any instances where we feel there is a need to terminate the hire we will always speak with the host first to try to resolve the matter before terminating. If we do have to terminate the hire, the full cost of hire is still payable and we will not issue any refunds for hire time that has been cut short.
•EPB may use any of the photographs from your event for suitable means; this includes but is not limited to advertising and promotional material either in print or on the Internet. Attending your event would mean we are of the understanding that permission has been granted to do so by yourselves and your guests. Wewill not use any photographs that we deem to be inappropriate or embarrassing to any of your guests, and remove any photos if requested to.
•Your booking is not confirmed until you receive a booking confirmation letter or email from us.
•Our photo booths are for indoor use only, unless discussed with ourselves before hire. They require at least one main power outlet within 2 feet and must be on a completely flat & level surface. Our photo booths may be located within a marquee, but please note the above power and level surface requirements.
•Please contact us if you are unclear on any of our terms and conditions before you book a booth for your event. We are only too happy to answer any questions you may have.